Tried for hours to make a purchse . GOT NOWHERE!
Tried for 2 hrs last night to purchase a Christmas gift for my grandson. All went well until i tried to put it in the cart. Then i got an error 403. Said try a different browser like chrome, or try using my mobile device...tried 3 browsers no change. Tried my mobile device. The first time i actually got to the cart, tried to buy- error in billing address. I checked my profile - seems last time i purchased from the site i used the shipping address as the billing address as well (we are in Canada, shipping to Germany). Tried to change billing address - seems form only allows european addresses! Got nowhere, went to bed.
Decided to give it another try, perhaps paypal payment would work. Well NO. Today, got the 403 error from my mobile device as well.
Called a friend - they tried. Error 403!
Tried to use your contact form - that does not work either!
Tried your praise or criticism link....when pressing continue - it times out!!
NOW I KNOW WHY I SWITCHED TO BUYING MY GRANDCHILDRENS GIFTS THROUGH AMAZON!!
Totally frustrating, unsatisfactory experience!!
Reply from myToys
Hallo Olesia, es tut mir leid, dass du schlechte Erfahrungen bei uns gemacht hast. Gerne kannst du dich an unseren Kundenservice service@mytoys.de wenden. Wir können dir sicherlich helfen. Herzliche Grüße, dein myToys-Team