My overall experience with One Call was terrible
My overall experience with one call has been terrible. I will not be insuring my vehicle through them again and will not be recommending them. After initially making my claim I have been passed around to different people who just say there are no records of the claim. Even though I have had to send photographs of the crash and my vehicle. I spent 2 1/2 hours on the phone to them. Finally the gentleman I spoke to today at your office has restarted my claim. He was very efficient, polite and professional.
July 15, 2024
Unprompted review
Reply from ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
