RE

Rachel Edwards

United Kingdom

Reviews

Review of Releaf

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, really good tech support when I had problems with sound.. lovely consultation. And amazing product..
Highly recommend Releaf

October 8, 2025

Reply from Releaf

Thank you for your feedback, Rachel.

We know that all patients have a choice in how they manage their health and we thank you for choosing Releaf; our focus is on providing ‘best in class’ healthcare, and supporting patients to take control of their lives and health.

As part of our 'best in class' service, we have invested in having the lowest patient to support specialist ratio in the sector; this means that the way in which we support patient treatment plans with timely responses from highly-trained staff is patient-focused, compassionate and efficient.

Through our unique Patient Charter, we assure you that we will always respond to your query within 3 working days. By being able to access advice from a healthcare professional - even on weekends, we make sure that your treatment plan will never be interrupted.

Thank you for choosing Releaf!

Review of Direct Fabrics

Rated 5 out of 5 stars

Brilliant price and quality

Great communication, really good price.. and great quality.....and when the fabric was delivered it was double wrapped.


September 26, 2025

Reply from Direct Fabrics

Thank you for your review Rachel :)

Product Purchased

https://www.direct-fabrics.co.uk/mayfair-print-flame-retardant-fabric.html

Review of Autoglass®

Review of HomeServe UK

Rated 5 out of 5 stars

Homeserve are a excellent company

Homeserve are a excellent company, would highly recommend their insurance.They were very efficient in dealing with the claim... communication was outstanding, and all of their workman were very polite and went above and beyond ..the leak was at my elderly mum's house...the workman on site even took a delivery for my Mum....

February 26, 2025

Reply from HomeServe UK

What a lovely review, thanks Rachel.

We're super proud of our engineers and the service they deliver so it's great to hear how at ease your mum felt throughout the experience. We're delighted you'd recommend us to others following your visit.

Amy
Here To Help Team

Review of EDF

Rated 5 out of 5 stars

Amanda at EDF is amazing

Amanda at EDF. Is amazing...she was compassionate, professional and has helped me immensely. .She is a asset to EDF ..

January 20, 2025

Reply from EDF

Hi Rachel,

Thank you so much for sharing your experience! We’re thrilled to hear that Amanda was compassionate, professional, and helpful. She truly is an asset to EDF, and we will be sure to pass along your kind words to her!

Thanks, Rachael :)

Review of Are You Owed Money Limited

Rated 1 out of 5 stars

Feel very conned by this company

I have left a review of this company before....the reason for leaving this one is.....I complained to their customer service about the service I was given, it's been over 3 weeks and they still haven't responded....Don't do business with this company. They will tell you anything to get a fee out of you, then all they do is send texts, I could have done that myself...They said they could recover my debt for me...but after 6 months told me because the people owing me money where gypsies I would never get my money back.... But they knew this from the start...I feel they have lied...and conned me...

After reading your reply...I'm still not happy, and would still tell people to stay well clear of you ..it's a total lie when you say it was made clear to me that the debt would be difficult to recover,... on the contrary....the initial call from a member of your staff, said it would be easy to recover because of the type of people they are!!! Why would I pay you money if I was told it
would be difficult to recover my debt...total lies on your behalf...it's why I'm asking you for a refund...you never gave me the service you promised at the start....and to end the process by asking me for more money to take it to court, and then say it would be impossible for you to recover the monies owed to me ...don't promise what you can't deliver...you should be investigated by trading standards...

September 20, 2024
Unprompted review

Reply from Are You Owed Money Limited

Hi Rachel. We're disappointed to read this review. At the initial outset of the debt, our colleague made it very clear that the recovery of your debt would be very difficult, but we would do our best to secure a positive result for you. Debt recovery is never 100% guaranteed but our collection strategies put you in the best position to get your money back.

The suggestions about the lack of work we have undertaken is grossly misleading as we not only contacted your debtor via several methods, but we had also secured contact with them and were discussing payment options. During the proceedings you increased the amount of debt beyond what was originally brought to us. This made the situation even harder to secure payment.

Our team have worked hard on the case to carry out our strategy despite the circumstances surrounding your debt. Kind regards, the AYOM team.

Review of Are You Owed Money Limited

Rated 1 out of 5 stars

Don't do business with this company

I approached this company via a online enquiry, after some customers did not pay for goods made one of the 'contact' people rang me very promptly, I fully believed what he said.... He was very aware of the type of people that owed me money, but at the end of a 6 month process all this company did was send texts to the scally wags that didn't pay me....I could have done that myself.....they said it would be a straightforward process and if it went to court would cost under £50, and the outcome would be to send sheriff's to the premises to seize goods to pay the debt owed to me....none if this happened. I actually feel.conned by these people....and the company, their 'legal' department emailed me and saud there was not a good chance to recover the monies owed to me cos of the type of people they were.....but they knew this from the start .....I have requested a partial refund....which i think is only fair under the circumstances ......I would not recommend you do business with these people.....they will say anything to get a fee from you....then spend very little effort on your behalf recovering your debt .......trading standards should look into them

August 28, 2024
Unprompted review

Reply from Are You Owed Money Limited

Hi Rachel. As per our previous response:

Hi Rachel. We're disappointed to read this review. At the initial outset of the debt, our colleague made it very clear that the recovery of your debt would be very difficult, but we would do our best to secure a positive result for you. Debt recovery is never 100% guaranteed but our collection strategies put you in the best position to get your money back.

The suggestions about the lack of work we have undertaken is grossly misleading as we not only contacted your debtor via several methods, but we had also secured contact with them and were discussing payment options. During the proceedings you increased the amount of debt beyond what was originally brought to us. This made the situation even harder to secure payment.

Our team have worked hard on the case to carry out our strategy despite the circumstances surrounding your debt. Kind regards, the AYOM team.

Review of JustAnswer.co.uk

Rated 1 out of 5 stars

Warning to anyone who is thinking of…

Warning to anyone who is thinking of using this service. I was charged £5 to ask a question, which was inadequately answered. Unbeknown to me just answer then stole £50 from my account later that month and have just stolen another £50 today. Never at any point did I agree to a subscription with these people. Don't use them. I've reported them to my bank for fraudulent behavior. I'm hoping my bank will get my £100 back for me.

May 14, 2024
Unprompted review

Reply from JustAnswer.co.uk

Hello Rachel,

We apologize for any inconvenience you've experienced. Would you be so kind as to share more details with us? Your input is invaluable in helping us locate your account and take the necessary steps to make things right for you.

Best,
Julie, JustAnswer Customer Care
help@justanswer.co.uk
4408081680054
http://www.justanswer.co.uk/help/

Review of MattressNextDay

Review of AIT Home Delivery UK Ltd

Review of Jolliman

Rated 5 out of 5 stars

Although we were very disappointed that…

Although we were very disappointed that our stuff we ordered did not turn up in the time frame that we wanted... Jodie was amazing.. she is an asset to the company.. and was very helpful in sorting out a refund.. she went the extra mile to make sure we are happy. and it was most appreciated

November 6, 2022
Unprompted review

Reply from Jolliman

Good Afternoon,
Thank you for taking the time to leave us a great review, Glad we sorted it in the end for you and i do apologise for the delay.
If you need any further assistance or your parents please do not hesitate to contact me and i will happily assist you personally.
Kind Regards
Jodie
Customer Service Manager