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Josh “ACEofBLADES” Ciniglio

United Kingdom

Reviews

Review of Sovereign Housing Association


Rated 1 out of 5 stars

The most atrocious untrustworthy company.

In April 2024 i had a stairlift installed by a company called Liftech by the hands of east hands council for my mom who is disabled since then it has had nothing but issues after 1 year the warranty ran out so it would be transferred to Sovereign housing association in may 2025 it broke down leaving my mum trapped upstairs without food and medication for 4 days sovereign housing association sent a company called Jackson's lift group out on Friday evening to fix it however he was a lift engineer not a stairlift engineer so didn't have a clue how to fix it Sovereign Housing Association then organised a fire and safety engineer who knew even less about stairlifts and be guided over the phone by someone from Liftech during which I heard Aaron say if you don't put that back in correctly it will slide off the tracks very dangerous behaviour that would fall under manslaughter and company neglect if something had happened. Jackson's lift group had then returned on Monday at which point I had it fix but one month later it broke down again with the exact same issue leaving my mum trapped upstairs again without food and medication and sovereign housing association sent Jackson's lift group out again who sent out a guy who was polite but a lift engineer so didn't know how to fix it and was looking on his phone at what the codes meant. The following day another engineer showed up who was very rude and unfortunately this time my oldest cat passed away in a very undignified way because nobody could take her to the vet. After this I decided I don't trust the stairlift sovereign housing association or any company they send to repair it so it's still broken and I instead installed the old handrail back which combined with the other handrail just about works. I was told by several members of staff at sovereign housing association that I would be compensated only to be stabbed in the back by this absolutely atrocious company and accused of lying. So let me make this very damn clear. I WILL REFUSE ANY SOVEREIGN ENGINEERS INTO MY HOUSE AND IF SOVEREIGN SAY IT'S ILLEGAL TO DO THAT THEN I WILL REPLY SO IS LEAVING SOMEONE TRAPPED UPSTAIRS TO DIE WITHOUT ACCESS TO FOOD AND MEDICATION.

May 16, 2025
Unprompted review

Review of Santander


Rated 1 out of 5 stars

Do not use this bank

Do not use this bank i couldn't log in to my account on their app and website It kept saying we are able to log you in even though I know my details were correct when I tried to reset my login details with my phone number same thing for them to help I would have to go to a branch with identity when it's their fault in the first place because they don't seem to have my records it's difficult for me because I have autism and anxiety so I don't do well on phones and in stores

November 26, 2022
Unprompted review