United Kingdom
Review of Shindefender
FAST & FREE UK DELIVERY IN 4-6 DAYS
What a joke!!! over 14 days ago i ordered the mat and still it hasnt arrived despite numerous emails to customer support...... numerous replies "waffling" is probably the politest thing i could say
Review of Roamwild
Roamwild PestOff Squirrel Proof Bird Feeder
Delays in posting meant I was delighted to finally receive my Squirrel proof feeder. I’ve had my feeder filled and hanging up for nearly 3 weeks. After a week noticed nothing was feeding from it. I updated on FB that my old feeder next to it was still having birds feeding.
I was told by Roamwild Birdies “to let the birds empty my old one then they would move to my new squirrel proof feeder….”
Well the birds emptied my old feeder, then flew away never to return!!!! 3 weeks nearly and the seed is still at the original level.
Having sent them the requested photo of the feeder (surely they know what it looks like)…???
Roamwild Birdies reply:
“you have general mixed seed in there. Change it to sunflower hearts. You can get them from us if you do not have a source”
It’s strange that for years now birds (and squirrels) have been eating my mixed seed with no problem……
I replied to Roamwild Birdies….. “you’re not telling me that birds only eat sunflower seeds from your squirrel proof feeder? I don’t remember seeing in your advertising that YOU CAN ONLY USE SUNFLOWER SEEDS!!!
Well I checked your ad….. Oh dear how embarrassing for you, it actually says:
SEED TYPE
Mixed Seed / Sunflower Hearts
It’s handy that you also sell the only things that supposedly work in this useless feeder that nothing feeds from!!!!!”
Perhaps you need to rename it….
Roamwild PestOff Squirrel & Bird Proof Feeder…… unless you fill it with sunflower seeds!!
Reply from Roamwild
Hi Kevin
We are sorry to hear you are disappointed, as many others have told you on the facebook group, they will eventually feed from the feeder but it can take time in cases such as yours. We suggested to try and use sunflower hearts to speed the process up. The birds go crazy for sunflower hearts, they can be picky and disregard mixed seed, or they may think that it is not worth the risk of going to territory that they are not familiar with yet for just mixed seed, it all depends on the birds!
Kind regards
The Roamwild Team
Review of Ancaster Group
I bought my last 2 Quashqai from eltham Ancaster and have it serviced there. Last Thursday I took my car into eltham Ancaster for its first MOT. At the time I requested to start a new service plan including MOT. A girl who’s name I didn’t write down (apparently begins with V) in the service dept said she could sort it. Took my bank card disappeared. On returning said internet was down (confirmed by Roland service manager) and she had used her personal phone on 4g (she said) to set up the contract. My personal bank card details on her own phone!!!! Is that company policy????? On picking up my car after MOT there was still no paperwork!!! “ we’ve been hacked, probably by the Russians”
Anyway 4 days later I have not received any paperwork, rang service dept and they say “we can’t do nothing”….. I corrected the english grammar, “you ARE doing nothing”
Apparently the onus is on me to sort this out……,,,
Great customer service
Thank you for taking the time to give us your feedback about your experience with us. Please contact us at customerservice or call us on 020 8331 6470 so we can address this situation. Thank you Ancaster Group……
So The onus is on me again!!!!!!
Reply from Ancaster Group
Thank you for taking the time to give us your feedback about your experience with us. Please contact us at customerservice@ancaster.co.uk or call us on 020 8331 6470 so we can address this situation. Thank you Ancaster Group
