United Kingdom
Review of RAC Breakdown Cover
Excellent communication from start to finish amd knew the issue before being taken to garage
Reply from RAC Breakdown Cover
Good evening,
We are pleased to hear that you received a great service from our teams. We’re glad that they were able to help out and if you need anything else, don’t hesitate to reach out to our team on Facebook or Twitter!
Thank you,
Sonia
Review of RAC Breakdown Cover
The mannerism and the issue being temporarily fixed, we had them out to Barnstaple and out again when we returned hime
Reply from RAC Breakdown Cover
Good evening Gemma,
Thank you for taking the time to leave feedback and if you need anything else, please don’t hesitate to reach out to our team on Facebook or Twitter!
Thank you,
Ajhar
Review of UK Glow (Closed)
Delivery wasn't as stated and they don't blow up, they arrived after my child's birthday
Reply from UK Glow (Closed)
Hi Gemma,
I'm sorry you haven't had a great experience. The item you ordered is inflatable, and I'm unsure as to why they wouldn't blow up. We have not had any other complaints in this matter regarding this product. I am also unsure as to why you haven't attempted to make contact with us regarding this issue. We always want to keep our customers happy, and would have offered to provide you replacements.
At present, I'm sure you're aware, there have been Royal Mail Strikes, and this is shown as an important notice on our website. (At the top of the website in red to maximise viability) - we use Royal Mail as an Economy shipping solution, and other partners such as DX and DPD for faster delivery.
If you would like to discuss, please contact us at hello@ukglow.com and I'll be happy to assist further. As a goodwill gesture, we will refund 20% of your order. Please look out for confirmation in your emails.
Best,
Benjamin @ UK Glow
