Brian
Brian, I know exactly what you're talking about. I've been trying to get my gabapentin for going on three weeks. First I wasnt inforrmed that my prescription was suddenly only valid for 6 months and I had ordered 4 days past that date. Then I spoke with Sid(?), the supervisor, refunded my payment,and promised to.have it shipped priority. I will be out tomorrow.i still see no notification that it has been shipped as promised and I'm going to be out completely tomorrow afternoon. UNBELIEVABLE.
Reply from Geniusrx
Hi Jimmy! We apologize that Pharmacy laws change based on the state in which the dispensing Pharmacy resides. We understand this can be frustrating for our patients. Your order has already shipped and a tracking number was sent to you via email. It is scheduled to arrive to you by tomorrow. Sid, is one of our best Supervisors - Genius is lucky to have him on our team! I am glad to hear he expedited your order for you, at no cost to you, and got this all resolved. If you need anything else please do not hesitate to reach out to our toll free number 800-964-9654 or email us at rxhelp@geniusrx.com. Take Care!