DC

Dorothea Cuerden

United Kingdom

Reviews

Review of Ultradries


Rated 5 out of 5 stars

Personal Response by Ultradries to Query

My experience was great, very helpful and generous. Laura responded immediately to my original email, and to receive a "personal" response was so gratifying. I explained my problem and why I was returning my order and I was immediately reassured that I would receive a replacement order and a size chart was given to ensure that my replacement would be correct. Such a polite and efficient response.
I appreciate so much. Thank you

July 4, 2025
Unprompted review

Review of The Knitting Network


Rated 1 out of 5 stars

You are asking for my experience but I…

You are asking for my experience but I have not
yet received the knitting pattern I ordered.

May 1, 2023

Reply from The Knitting Network

Hello Dorothea,

Thank you for leaving us your feedback.

We can see that you ordered one of our free PDF - print at home patterns. You can access these by logging into your account on our website and going to your pattern library 🙂

If you have any trouble with this, please do not hesitate to get in touch with our customer care team who will be happy to help.

Amy

Review of World of Books

Review of World of Books


Rated 1 out of 5 stars

Incorrect order dvds sent instead of books…

My last order was incorrect six dvds were sent instead of books. I contacted wob gave order numbers and received a ref number and was informed an email would be sent in 48 hours. No email has been received despite me going through the whole process again.
I have now returned the dvds to wob by registered post with a letter. Awaiting now for response.

October 6, 2022

Reply from World of Books

We're sorry to hear you received the wrong items. Please contact trustpilot@wob.com and our team will be able to support. Thank you