SW

Simon Wilson

United Kingdom

Reviews

Review of Sethcodoorstore


Rated 1 out of 5 stars

Order 51046

I ordered 5 doors 12 months ago for an amount of around £600.
After numerous attempts to contact via phone,email and their messaging service to no avail ,I put a review on here and low and behold they replied.
Eventually I received 3 of my doors which they had purchased from Wickes (yes that's correct Wickes) which I could have purchased myself and got delivered 12 months ago at a price £60 cheaper that Sethcodoors charged .
My 2 remaining glazed doors were promised to be delivered within 21 days now 28 days passed and they are not replying to any of my email,phone or messaging correspondence.
. Just deliver my doors . It can't be that difficult

May 30, 2023
Unprompted review

Review of Sethcodoorstore


Rated 1 out of 5 stars

Order No 51046.

Order No 51046.
Another 3 months has passed and still not resolved.
No contact attempts by this company even after numerous emails and phone calls (I'm sorry but because of inclement weather we are closed today ) 🤷‍♂️.
11months since initial order and payment now and still no doors.
Why the silence as the only reason I used you was because I'd ordered twice before and deliveries arrived on time . Just do the decent thing and fulfill my order ASAP

May 30, 2023
Unprompted review

Reply from Sethcodoorstore

Hello Simon
We are currently speaking regarding the outstanding doors order. I will continue to liaise with you to arrange delivery

Review of Sethcodoorstore


Rated 1 out of 5 stars

Order 51046 ( 23-01-24 still no doors)s

I ordered 5 doors and payed over £600 on 30-05-2023 as of today 23-01-2023 still no doors after multiple attempts to contact via email,phone and online chat.
I have attempted to contact again today with no luck (surprise surprise)
Fraudulent con artists at best .
Now in the process of taking legal action .Your reply regarding i wanted all doors at the same time . That email was sent to me 6 months ago

May 30, 2023
Unprompted review

Reply from Sethcodoorstore

Hello Simon
I’ve reached back out to you on your email @hotmail.co.uk
I’ll forward this again today. 3 out of the 5 doors appear to have been scheduled in for delivery but looking at the delivery notes it says the customer wanted to wait for all 5. This will be resolved for you without hesitation.