No delivery- no response
I ordered (and paid!) 10 days ago, never received my order and there is no response from customer service. Maybe the company went bankrupt in the last month or so as the ‚non delivery‘ seems consistent over the last month.
September 29, 2022
Unprompted review
Reply from Pure Optical
Hi,
We apologise greatly for the lack of communication.
We've re-structured the business and supply chain and had huge issues which we understand, isn't your fault.
We've been around for 7 years and we'd never scam any customers or leave a customer without their money back.
We're processing customers refunds within the next 48 hours if your order hasn't left us.
Any questions please email us direct cs@pureoptical.co.uk
Thanks
Pure