United Kingdom
Review of Directcosmetics
Poor quality/faulty products sent out. Contact by telephone no one is ever available to deal with your complaint. Staff not helpful..
Sent pictures of faulty goods, so it could be investigated no response or explanation given. No refund while this was taking place. Outcome send items back for refund!!
Review of allbeauty.com
Ordered Clarins products some items came unsealed. . I was informed by Allbeauty that some suppliers do not seal products. Bought for present - unable to give.
Im aware that Clarins products are sealed in cellophane or box for product hygiene. So not happy with response.
No apology or replacement told to return product! for refund.. not the best customer service.
Review of PAVERS
Ordered 6 pairs of shoes over over 7 days ago not received one pair as yet!
Reply from PAVERS
Hello,
Thanks for your review, I hope you are well.
I am sorry to hear of the issue at hand, this should not have occurred. I will pass this feedback on to the relevant departments to ensure that we can make improvements in this area going forward.
Please, contact us with any questions or further issues at helpdesk@pavers.co.uk.
Kind regards,
Nicholas
