Andrea Leon

It was fairly easy to follow the instructions, download and use the app

Great looking bag which definitely met my travel needs and expectations. Versatile. Liked that it can be a back pack as well as a pull along

Overall I am happy with the work done. First impressions were good from the surveyor’s home visit and assurances given made my expectations high. However the process wasn’t completely smooth. There were some delays and change of dates for completion of the job. The young men who made up the team were extremely polite, courteous and proficient. They left the area clean and tidy. There were some miscommunication with the details of the installation and the work took longer to complete. There were also issues with poor fitting of the velux window by a third party(not a regular employee of the company). My concerns were listened to and the problem corrected to a high standard. My contact over the phone to Grace or any of the office team were always dealt with courteously. I felt listened to.

Very efficient service and polite respectful staff