I purchased an expensive coffee table…
I purchased an expensive coffee table which I assumed was in like new condition. I had no notice of delivery until a day or so before when I was on vacation. The driver informed me he was in the area and coming back was a problem. I could have told them to come back, but I was accommodating and made arrangements for someone to let the delivery person in while I was away. When I got home a week later, I noticed two long symmetrical structural cracks down both sides of the top of the table. This table was cracking - a $2000 marble table. I wrote immediately to aptdeco and they informed me it was too late to file a claim, they are not interested in hearing more and never replied to me again. I got screwed out of $2k and there is absolutely no recourse. The seller Williams and Sonoma on aptdeco did not even bother to reply to my messages. Once they dump an item and get the cash, they forget you exist and if they do reply it is to tactfully tell you to fk off.
