United Kingdom
Review of Teemill
Hi,
Ordered t-shirt a week ago. Still saying it's paid and will be dispatched shortly.
It's a gift for a kid in the US. Hoping it will be dispatched soon but if no update I will cancel and get a refund. Very disappointed because the t-shirts look cool. Couldn't recommend this company.
Review of AbeBooks
Ordered a book to be delivered to my son in London using Saint Bookshop on abebooks.
They used Amazon delivery. Tracked it said it was delivered to the flats mail slot. Nothing arrived. I asked for a refund. Won't issue one because the bookshop says it was tracked but it doesn't say where it was delivered too. Never used them again.
Review of Yodel by InPost
Still waiting for my delivery 4 days late. Was out for delivery today. Driver was 7 stops away, less than 100 metres and didn't come to my house. Checked with the tracking. Please get in touch problem with your address. Rubbish. I live in a main road. He turned round and drove off.
Reply from Yodel by InPost
Hi Phil, I apologise for the inconvenience you've experienced with the delayed delivery of your parcel. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Tails.com
Waiting for food delivery for days. Tails assured me it would be delivered yesterday. Yodel are now saying another three days with the depot along the road. Useless if the company cannot guarantee delivery within the time frame. Shame because my dog loves the food. I cannot recommend this company. Deliveries are too unreliable and you will be left without food.
Reply from Tails.com
I’m really sorry to hear about the delay with your food delivery and the frustration this has caused. It’s great to know your dog enjoys their tailored food, but we understand how important it is for the food to arrive on time—this certainly isn’t the reliable service we aim to provide.
We work closely with our courier partners to ensure timely deliveries, so I’m disappointed to hear Yodel has now extended the delivery timeframe after missing the original date.If you’re still waiting on the order, I’d love to help get this sorted for you. We can investigate the issue with Yodel and arrange a replacement order if needed. I’ll also make sure to pass on your feedback to the courier to help improve this for any future orders, and let you know what else we can do so this doesn’t happen again. I'll reach out to you via trustpilot to locate your account and get this resolved as soon as possible.
Thank you for bringing this to our attention—we truly value your feedback, and I’m sorry for the inconvenience this has caused. I hope we can restore your confidence in us and continue providing the food your dog loves.
Speak soon,
Dylan at Tails.com
Review of Yodel by InPost
Expecting dog food delivery days ago. Latest update 3days time and the depot is just down the road
Reply from Yodel by InPost
Hi Phil, I understand there is a delay in the delivery of your parcel and the depot is just down the road. Please accept my apologies for the inconvenience caused to you. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Origin Broadband UK
I had a problem with being overcharged. Kwakhanya rectified the billing error quickly. Impressed with how she followed up the problem.
Reply from Origin Broadband UK
Hey Phil
What a brilliant review! I loved reading it and will make sure Kwakhanya gets all the required praise for giving you the 5 star service we aim for.
Nicky
Review of www.eframe.co.uk
Excellent advice on the frame. Delivered quickly , well made frame. Would use again.
Review of Topping & Company Booksellers
Purchased a book which had first 20pages missing from St.Andrews shop. Assistant said she would get one from the Edinburgh shop and they would phone. No phone call. Second time I've been waiting for phone call and no update. Will get my books elsewhere.
Review of Barking Mad - Dog Home Boarding | Dog Sitting
Trust Barking Mad with Ralph. He loves his holidays with the dog sitters.
Reply from Barking Mad - Dog Home Boarding | Dog Sitting
Thank you so much for your kind words. You are a valued customer of Barking Mad.
Review of Superdrug Online Doctor
For the second time they sent the wrong dose. Now having to jump through hoops sending photos etc because of their incompetence.
Reply from Superdrug Online Doctor
Dear Phil,
Thank you for your review.
I'm sorry to hear that what you received wasn't correct.
Unfortunately, you have not left any personal details with your review so I'm unable to find your account to look into this further.
Please kindly provide more information and we'll have a quick look at your query.
I do apologise for any inconvenience caused.
Kind regards,
Anna
Patient Care Team Manager
Review of Gear4music.com
Review of Barking Mad - Dog Home Boarding | Dog Sitting
Reliable caring service. I have complete trust in Barking Mad, and it is comforting to know my dog is being looked after by people who care for and love dogs.
Reply from Barking Mad - Dog Home Boarding | Dog Sitting
Thank you very much for leaving us a review! We are very pleased that you are happy with the service you received from us.
Review of Superdrug Online Doctor
Review of LloydsPharmacy Online Doctor
Ordered and treatment sent out. Package goes missing with Evri delivery. No answer for a week through online and no way can anyone get an answer on the phone number.
Reply from LloydsPharmacy Online Doctor
Dear Phil,
Please accept our sincere apologies for the experience you have had using our delivery service.
We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.
We can see a refund has been processed for the order what did not arrive. Furthermore, an investigation has also been raised with Evri on why this has happened.
Once again, please accept our apologies for the delay this has caused.
Should you have any further queries, please don't hesitate to contact us.
Kind regards,
Lloyds Pharmacy Online Doctor
Review of Barking Mad - Dog Home Boarding | Dog Sitting
Excellent, trustworthy service. Completely trust Barking Mad with my dog Ralph. The photos sent on his boarding show a happy, contented dog. I have no problem recommending Barking Mad.
Reply from Barking Mad - Dog Home Boarding | Dog Sitting
Thank you so much for your kind words. You are a valued customer of Barking Mad.
Review of CARTOCON
Review of Barking Mad - Dog Home Boarding | Dog Sitting
My dog had a wonderful time with the people looking after him while I was on holiday. It was reassuring to know he'd been well looked after and loved. Thoroughly recommend Barking Mad.
Reply from Barking Mad - Dog Home Boarding | Dog Sitting
Thank you very much for taking the time to leave a review!
