G Cain

Over a year ago I purchase two pairs of glasses with multiopticas. I lost my favorite of the two. I returned to the store at Plaza Major but I couldn’t find the frame in their display. I explained to the young lady what happen. She looked up my record and confirmed they did not have the same frame but she offered to call other stores to see if they still had it. She said she would call me back later that day. 2 hours later she called to say she located the frame and is having it shipped to her store. That is great customer service. They will continue to be my preference optical store!!