FAN YANG

Hi Fan

Thank you for your feedback.

I'm sorry to hear that you found it difficult to cancel your membership.

Just to clarify, it's possible to cancel directly at the gym, through Mit PureGym, or by contacting us via email at medlemsservice@puregym.com, or through the live chat on our website.

Please don’t hesitate to reach out if you need any help🌞

Have a great day!

Best regards,
Nina / PureGym

Hi Fan

I am sorry to hear that the insurance did not meet your expectations when you needed it.

I hope you have received a proper explanation from us, so you understand the basis for the decision.

If there is anything you need answers to, you are welcome to contact us by phone 8731 8735.

Best regards Pernille, Tryg

Hi Fan

Thank you for your review.

I am sorry to hear that the insurance did not meet your expectations when you needed it.

I hope you have received a proper explanation so that you understand the basis for the decision.

If there is anything you need answers to, please feel free to contact us at tel. 7011 2020, and we will be happy to assist you.

Best regards Pernille, Tryg

Hi

Thank you for your feedback and we apologize for the late reply.

We are sorry to hear about the slow process regarding your change to Fibernet.

We understand that delays can be frustrating, and we are constantly working with our partners to ensure a smoother transition for our customers.

// Helene

Hi,

Thank you very much for reaching out.

We have delivered this parcel to the parcelshop, that the sender off this parcel has told us.

If you disagree with the choice, then you have to contact the sender off this parcel.

Best Regards,
Mads A.

Hey Fan

Thanks for your review.

Your package has been ordered to be handed over to our collection point by the sender. Sorry if you have not been informed about this delivery method.

I wish you a nice day!

Sincerely
Kasper / Bring Denmark