MP

maryellen Prager

United States

Reviews

Review of Gerhard's Appliance Inc.


Rated 1 out of 5 stars

Do not buy high end appliances here



Do not buy high end appliances here! I bought a floor model wolf warming drawer and they charged me more than $100 for installation and told me I was going to have to pay an additional $200 since they had to cut the cabinet. The men delivered it and dropped it on my floor and said they were not going to cut any cabinet despite the salesperson telling me "don't worry we do it all the time". Thank God there was a certified wolf team installing my wolf double ovens at the same time (Thank God I didn't buy them at Gerhards! I almost did!). They took over where the Gerhards team left, and installed the drawer. Not only that but the drawer was assembeled improperly and they had to take it apart and use parts from their truck to fix it! They couldn't even believe the poor service of Gerhards! I had to pay them $300 plus I gave them an extra $50 for being so kind. The Gerhards team told me I would not be charged for installation. I have been in touch with the store no less than 4 times in the past 4 weeks since it was installed and they have not refunded me the installation charge. ALSO I LEARNED FROM WOLF/SUBZERO THAT GERHARDS DOES NOT HAVE CERTIFIED INSTALLERS. THE STORE TELLS YOU THAT YOU GET A TWO YEAR WARRENTY BUT YOU ONLY GET THAT IF YOU HAVE A WOLF CERTIFIED INSTALLER. THEY ARE LYING AND THEY ARE CROOKS.They should be ashamed of themselves! Stay clear!

January 15, 2025
Unprompted review

Review of Shore Excursions Group


Rated 1 out of 5 stars

Terrible!

Terrible!! Got off our ship to learn that shore excursions cancelled our excursion for no apparent reason! Nobody answering their phones. We are fully paid. Left standing here holding all our luggage. We were supposed to do the post cruise Vancouver highlights. Told the tour is fully booked even though we have confirmation number and e tickets! WTH??!

July 9, 2022
Unprompted review

Reply from Shore Excursions Group

Hello Maryellen,
I’m very sorry to hear about your experience. Please provide your order number(s) to me at info@shoreex.com or call me at (866) 999- 6590 so that I may look into this for you.
Thanks,
Craig