MA

Maurizio Agius

Malta

Reviews

Review of Lidl Italia


Rated 1 out of 5 stars

VERY BAD SERVICE FROM LIDL MALTA

VERY BAD SERVICE FROM LIDL MALTA

Bought a power tool without battery and for 3 months this battery *12v* was never available in MALTA lidl outlets. When requesting customer service support I was directed to various lidl outlets in italy and germany (grizzly) who could not ship batteries over to malta - NEVER AGAIN LIDL MALTA will see me buying any power tools

May 15, 2025
Unprompted review

Review of AliExpress


Rated 4 out of 5 stars

Aliexpress - no decent customer service

THIS MATTER HAS BEEN RESOLVED BY THE ALIEXPRESS CUSTOMER SERVICE - THANK YOU FOR NOT IGNORING MY COMPLAINT



This supplier wasted time to refund me the money and weeks passed - now Aliexpress customer service are refusing to take any actions against this supplier - ridiculous. Be careful what you buy as most high value products are NOT PROTECTED and cannot be refunded

July 22, 2025
Unprompted review

Reply from AliExpress

Dear Customer,
We sincerely apologize for the inconvenience caused by the product you received that is not functioning as expected. We have already begun investigating the issue and will provide you with updates via email as soon as possible. Please keep an eye on your inbox for further communication.
If you have any additional details or supporting information regarding the issue, please feel free to share it with us through this email thread or via our Help Center. Your cooperation and patience throughout this process are greatly appreciated.
Thank you for bringing this matter to our attention, and we apologize once again for any frustration this may have caused.
Best regards,
AliExpress Customer Service Team

Review of Fenton