AH

A. Howell

United Kingdom

Reviews

Review of Oak Furnitureland

Rated 4 out of 5 stars

sofa experience!!

All aspects of our purchase were great, except the guys that delivered/put together our new sofa left 3 x 1"small plastic tubing on the carpet which our 14 month old granddaughter found, luckily enough we caught her as she was putting one in her mouth and were able to get it off her. Could have been an horrific end to a happy purchase!!

June 12, 2025

Reply from Oak Furnitureland

Thank you for taking the time to leave your review and for your kind comments about your overall purchase experience. We’re truly sorry to hear about the issue with the plastic tubing left behind during delivery — that must have been very distressing, and we completely understand your concern.

Please rest assured that we’re sharing your feedback with the relevant teams to ensure this is addressed and doesn't happen again. The safety and satisfaction of our customers and their families is extremely important to us.

Kind regards,
Joanna
Oak Furnitureland Customer Relations - Trustpilot

Review of Oak Furnitureland

Rated 5 out of 5 stars

Great Shopping experience. We have shopped with you for many…

We have shopped with you for many years, you have always been helpful and understanding.

My husband and 2 grown up daughters came and viewed/purchased a 2 seater sofa. My daughters both suffer badly with anxiety, but found their trip to you easy to deal with, which was great.

Delivery was good, but they did leave 3 x small 1" clear tubes on the carpet which my 14 month old granddaughter found, I managed to get them off her just as she was going to put them in her mouth. Usually they are really good and clear everything away, but this time could have been a different outcome for my granddaughter.

June 11, 2025

Reply from Oak Furnitureland

We appreciate your many years of shopping with us. We're happy to hear that your family's recent experience was easy and positive. Thank you for sharing your feedback.

Kind regards,
Joanna
Oak Furnitureland Customer Relations - Trustpilot

Review of Roman.co.uk

Review of PAVERS

Rated 4 out of 5 stars

Flip flops are sooo comfy!

Good delivery times and no fuss if you need to return them.

June 18, 2024

Reply from PAVERS

Good Morning,

Thank you very much for taking the time to leave us a review! We truly appreciate your support and feedback.

We noticed that you rated your experience with us as four stars, and we would love to learn more about how we can turn that into a five-star experience for you. Your satisfaction is our top priority, and we're committed to continually improving our service.

Could you kindly share with us any specific areas where you feel we could enhance your experience? Whether it's related to our product offerings, customer service, or any other aspect, your insights would be incredibly valuable to us.

We're here to listen and eager to make any necessary adjustments to ensure that your next experience with us exceeds your expectations. Thank you once again for choosing us, and we look forward to hearing from you soon!

Warm Regards

Charlotte

Review of Jaques of London

Rated 5 out of 5 stars

great products

great products, packaged well and quick delivery.

July 20, 2023

Reply from Jaques of London

Dear A. Howell,

We would like to sincerely thank you for your review of Jaques of London! Your positive comments have made our day and will be passed to the rest of the Jaques of London team too.

Your Customer Services Team, Jaques of London

Review of Heyland & Whittle Ltd

Rated 5 out of 5 stars

We bought several of the lavender and chamomile diffusers, they're great!

We bought several of the lavender and chamomile diffusers for around the house,,,,,they are excellent. Would highly recommend and will definately buy again!

July 1, 2022

Reply from Heyland & Whittle Ltd

We totally agree Ali this smell is great and very relaxing. So pleased you have found a product you love. Your feedback is appreciated.
Take care
Best wishes
Sharon :)