SG

Sarah Godley

United Kingdom

Reviews

Review of Littleblackdress.co.uk

Rated 1 out of 5 stars

Do not buy at all

Do not buy at all
My husband bought 10 dress for our summer holiday and paid for the express delivery they took 3 weeks to arrive in total with the express delivery half of them were still to follow and we were not told half arrived damaged but he actually had a hole in it to which little black dress never replied to and the others had snags in them. The quality was poor on most dresses and how one size fits all is beyond me. I’m a size 12 and they drowned me the pictures have obviously been edited and altered to fit the models who are clearly size 8.
Returned some of the dresses and have waited over 3 weeks for a refund still waiting for some of the money back. Absolutely awful customer services and poor quality goods

August 2, 2024
Unprompted review

Reply from Littleblackdress.co.uk

Hi Sarah, we can see 5 orders placed by this surname in August? And we have been in close communication? Please can you send your comments to us at Customer Services as we are unsure how we can help further? Is it about a non-delivery? Or a return?
Returns are being processed, sometimes this can take up to 14 working days with delays due to bank holiday closures.
please send your email to hello@littleblackdress.co.uk
Thanks

Review of Kit & Kin

Rated 5 out of 5 stars

We love the laundry liquids our clothes…

We love the laundry liquids our clothes smell fresh and it’s good at getting all the stains out. Delivery is very quick too

December 30, 2023
Unprompted review

Reply from Kit & Kin

Hi Sarah,

This is fantastic to hear! Thank you so much for taking the time to leave positive feedback. We are so glad you are happy with our products and the delivery service. 😊

Beata

Review of Debenhams

Rated 1 out of 5 stars

Item didn’t arrive and terrible…

Item didn’t arrive and terrible customer service
Ordered a Christmas present on the 7th December dispatched very quickly the courier stopped giving up dates on the package on the 15th nearly impossible to contact customer services emails take 2 days and no one replied via the text service.
Once someone did respond I was told to wait until the 28th December not acceptable at Christmas. Definitely will not be using Debenhams again they are far from the trust name we used to have

December 23, 2023
Unprompted review

Reply from Debenhams

Hi Sarah.

Due to this being the Christmas period, it may take a little longer than usual, however we will reply as soon as possible.
I fully appreciate a late parcel is far from ideal, especially at this time of year, and I can’t apologise enough that your order is delayed. We do work closely alongside our couriers to ensure deliveries are made on time, and whilst we try to anticipate some potential delays (particularly during busy periods), unforeseen circumstances can and do still arise to which we have no control over.
Please do reach back out on Dec 28th should there be no further updates, as we will be able to resolve this for you straight away.

Thank you for your patience and take care.
-Stacy

Review of Yodel by InPost

Rated 1 out of 5 stars

Parcel left at another house no card…

Parcel left at another house no card left to say where it was still can’t find it

January 17, 2023

Reply from Yodel by InPost

Hi there, I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number, and a link to the review? Thank you, Yodel Social Media Team

Review of TheKiddoSpace

Rated 1 out of 5 stars

Appalling company do not buy stamps…

Appalling company do not buy stamps nerved arrived they changed the deliver information twice the tracking information never registered and they took an average of 5 days to reply to emails. This is not a uk based company the products come from china

June 26, 2022

Reply from TheKiddoSpace

Hi Sarah,

First of all, thank you for ordering from us!

Thank you for your review, all feedback is important to us and we're sorry to hear about your experience.

I have sent you a private message so that we can solve this issue, if you have not received it please contact us through our email at info@thekiddospace.com. We will happily help you solve this issue and make sure you are satisfied with your order. 😊

Laura
TheKiddoSpace Customer Support Representative