Brad

United Kingdom

Reviews

Review of TentBox


Rated 5 out of 5 stars

As always the best customer service!

Really good customer service again Lauren was very helpful and professional.

September 22, 2025
Unprompted review

Reply from TentBox

Hey Brad,

Thanks for taking the time to share your experience.

It's brilliant to hear that Lauren was able to provide helpful and professional support once again; we truly appreciate your kind words!

Here's to many more happy adventures ahead 🏕

Happy TentBoxing

The TentBox Team

Review of Ninja Kitchen UK


Rated 3 out of 5 stars

Really good products but customer service wasn’t good!

The products from ninja are amazing we have a few of there items but unfortunately had a really terrible experience with customer service with regards to a promo code that had sent though. The code didn’t work saying it was expired upon phoning them I was met with someone who basically made out I was lying and wanted me to send over proof that A: I received the promo code and B: The code wasn’t working. They then tried to say the promo code would not work on the item I was trying to purchase but I have a screen shot to say other wise. Overall they have amazing products and I’m hoping that the customer service I had this time was just a one of and not a full time thing because it’s really put me of wanting to contact customer service if they making out I’m a liar!

May 25, 2025
Unprompted review

Reply from Ninja Kitchen UK

Hello,

Thank you for your honest feedback. We’re really sorry to hear about your recent experience with our customer service team. We’re thrilled to know you enjoy Ninja products and truly appreciate your continued support.

This isn’t the level of service we aim to provide, and we’re genuinely sorry for how the situation was handled. Your feedback has been shared with the relevant team so we can review and improve our support in the future.

We’d love the chance to make things right, so please feel free to reach out to us again at 0808 109 1166 with your case details, and we’ll ensure it’s looked into properly.

Kind regards,
Ninja Kitchen UK

Review of Available Car


Rated 5 out of 5 stars

Still would go back again!

My second purchase from available car and still really good experience I purchased from Sutton in Ashfield and the staff was really good. Brandon B and Mitch was really good to deal with and just made the whole thing feel simple and easy. If anyone from the Sutton store sees this please give them a well done. The one down side I had during this time was went I had a look at a vehicle in the Castle Donington store the guy who served me there really didn’t seem interested in listing to me when I was trying to negotiate prices ect so I didn’t end up purchasing from them or even wanting to go back. Overall I’d still go back if I ever decide to purchase another vehicle.

March 6, 2025

Reply from Available Car

Hi Brad,

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you had a positive experience with our Sutton in Ashfield team. It's wonderful to know that Brandon and Mitch made the process simple and easy for you. We'll be sure to pass along your appreciation to them.

Kind Regards,
Michael
Customer Care Manager

Review of New Look


Rated 2 out of 5 stars

Not good

Went to New Look in Trafford centre and the store it’s self was fine just when it comes to paying they have gone “paperless” apparently so in order to get a receipt you have to provide an email. It’s such a shame this is the way things are going now and unfortunately I can only see it getting worse.

January 18, 2025
Unprompted review

Reply from New Look

Thank you for your review. We have contacted you via email to discuss this further. Many thanks

Review of River island


Rated 2 out of 5 stars

Not good

Went to the river island store in Trafford centre the store it’s self was fine but unfortunately when it comes to paying it’s a let down. Staff are pushing you to use self service whilst having limited staff on the tills and then asking for emails just for the receipt. Such a shame company’s are heading this way and unfortunately I can only see it getting worse.

January 18, 2025
Unprompted review

Reply from River island

Hello,

Thank you for taking the time to leave your review today.

I am sorry to hear about the experience you have received when shopping with our brand on this occasion. I would like to investigate this further for you. If I can kindly ask you to email us using the phrase “Trustpilot Review” a member of our team will contact you directly.

Thanks,

Team RI

Review of TentBox


Rated 5 out of 5 stars

Love them

As always love this company brought the Tentbox awning and love it easy to set up very good materials and all around just a brilliant purchase. I can’t wait to see what els that have install!

March 21, 2024

Review of O2


Rated 2 out of 5 stars

Worse network I have been on only one reason I’m still with them

Worse network I have been on, I struggle getting any decent signal whilst I’m at work even outside. Im not in the middle of nowhere so should be getting good signal easy. The one and only reason I am with them is the fact I can use my data abroad at no extra cost the minute that stops I’ll be changing network

August 8, 2024
Unprompted review

Review of Three UK


Rated 2 out of 5 stars

Good until I got done over

I was with three for going on 5 maybe 6 years and have always had the same sim only deal. It wasn’t until one day the informed me that they will now be cancelling my sim only deal for some unknown reason and that I must go back to discuss other options. I was then informed that if I wanted to use my allowance abroad I would have to pay per day so I immediately cancelled as this was one of the biggest reasons I went to three in the first place.

November 10, 2023
Unprompted review

Reply from Three UK

Hi Brad, we're sad to see you go, if you wish to discuss this further please join our webchat, we wish you all the best with your new provider!

Webchat Link: https://bit.ly/3C43TKN

Review of O2


Rated 2 out of 5 stars

One saving grace for me staying with them.

Is there any customer service?? I have try to do live chat with customer service only for the first time to be fully ignored and the second time I had two replayed and then ended the conversation before I even finished with my questions. The coverage is ok at best when I’m at work ( according to there coverage map is fully covered) I barely get a decent signal. The only thing keeping me on this network is that I can use my allowance abroad if they ever stop that I’ll be definitely considering another network.

March 1, 2024
Unprompted review

Review of Hastings Direct


Rated 2 out of 5 stars

Been with them a few years but prices increase are a pain!!

Been with Hastings for a few years now the customer service seems to be good but generally dislike how insurance companies just make up prices for your renewal. Been driving over 8 years now and my insurance is more now than when I was driving for 2 years!

January 21, 2024
Unprompted review

Reply from Hastings Direct

Hello Brad. Thanks for letting us know about this and we’re sorry you’re unhappy with our price for renewing your policy. There are many reasons your policy’s price may have increased, and you can find further information here: https://www.hastingsdirect.com/renewal-prices/. We’re happy to look into this for you in case changes need to be made or you were able to find this cheaper elsewhere. If you’d like us to help you further, please call our Renewals team on 0333 321 9790. Thanks again ~ Cat, Customer Care

Review of TentBox


Rated 5 out of 5 stars

Great product and amazing customer service!

The products are amazing bit pricey but you get really good quality products. I currently have the Tentbox Lite 1 and although I have only had one outing in it thus far I cannot wait for more trips. The customer service is beyond any company I have dealt with. It’s a small team but there are willing to go above and beyond for there customers they have a great Facebook community which the interact with everyone on and if you need any help there all ways more than willing to help where ever they can. Over all the company and there product are fantastic I highly recommend getting a Tentbox.

September 28, 2023
Unprompted review

Review of Available Car


Rated 4 out of 5 stars

Good place only one issue but would use again

The main thing that I like about them is when you go to look at a car they just leave you unlike some places where there’s someone waiting and constantly hassling you. The cars are unlocked so you can just explore at your own pace and loads of cars to choose from. Only downside I had was when I ordered a car for a test drive I was told it was on a transporter to the destination I would be test driving it when in reality the place the car was coming from hadn’t even received the car yet. (That was not the fault of the place I booked the test drive at it was the fault of the place who was sending the car) other than that hadn’t had any other issues with them. Would use again.

June 24, 2023

Reply from Available Car

Hi Brad,

We like our customers to relax and browse around our without any pressure at all. As you mentioned the cars are all unlocked so you can try as many as you like, which is the best way to find the right car for you because you can immediately compare it to another we have on site instead of travelling from dealership to dealership.

Kind regards,
Available Car Team.

Review of AttractionTickets.com


Rated 5 out of 5 stars

All ways used them

Used attraction tickets for years now and never fails us.

August 19, 2023

Reply from AttractionTickets.com

We appreciate you sending us your feedback.

Review of AttractionTickets.com


Rated 5 out of 5 stars

Only ever ordered with them

Ordered with attraction tickets for many years now and never fail to disappoint. Never ordered from anywhere els and never had any intention to.

June 23, 2022

Reply from AttractionTickets.com

Thank you for your lovely comment!