Accused of violating rules, but never used.
I received an email from OfferUp saying they had closed my account because there was activity on my account that violated their Community Guidelines. I honestly do not remember ever signing up for OfferUp. I never offered to buy or sell anything on OfferUp, so there is no way there could be any activity that violated their community guidelines. I never even logged into OfferUp,
Reply from OfferUp
Hi,
We sincerely apologize for any inconvenience or dissatisfaction you may have experienced.
We have reached out to you for further information so we can better assist you. If you still have any ongoing issues or need additional assistance, please don’t hesitate to contact our customer support team at help@offerup.com. Please reference this Trustpilot communication and ask for Avery when you do.
Once again, we apologize for any trouble caused and appreciate your patience throughout this process.
Thank you for bringing this matter to our attention. We look forward to your response.
Warm regards,
Avery
OfferUp Support
