Not transparent
Not transparent
The conditions of the deal were not clear (you had to select a specific sauna to see what are the conditions for this sauna and it was not transparent from the general conditions that the deal mostly covered only evening entry). Eventually we used the evening entry for a day visit by paying extra which made this deal more expensive than other available deals.
Reply from BONGO Nederland
Dear,
In the voucher you ordered there are a couple of different partners you can choose from.
With each partner there is another arrangement that you can choose.
For this price it is different with every partner what is included. You can find the arrangement when you register the voucher on your account.
If you have any other questions you can always contact our customer services through: infobe@smartbox.com.
They will help you further.
kind regards
bongo team
