Omg! I used this awful website as got it confused with a much better one with a similar name!!!! I’m pretty much in the same boat as everyone else. Bought large order almost a month ago and got false dispatched emails. No tracking and no reply to any emails. Why are they still allowed to operate???
They are allowing fake items of watches and jewellery to be sold on their site. Most without item verification but some blatant sellers are actually offering it for fake items?? I’ve reported them but Vinteds new opinion states that scammers aren’t offending the community??? What that means is beyond me.
Joke of a company. Never answered any of my emails. “Order” of doors and accessories arrived WITHOUT the doors. Already waited two weeks for delivery. Apparently they haven’t even booked delivery of the doors. My advice is to steer clear of these cowboys and to shop local. Awful company.
June 2, 2025
Unprompted review
Reply from leadertrade.com
We're very sorry to hear about your experience and understand how frustrating this must have been for you. We sincerely apologise for the initial issue with your delivery and any inconvenience this caused.
While we acknowledge that part of your order arrived incomplete, we want to reassure you that the delivery of your doors has now been arranged and is scheduled for Monday, the 9th, as confirmed with our team. We're actively working to ensure everything is completed to your satisfaction.
We also regret that your emails were not responded to as promptly as they should have been, and we’re reviewing our communication processes to avoid this happening in future.
Thank you for your patience, and please don’t hesitate to reach out to us directly if there’s anything further we can do to assist you.