One of the worst air- related…
One of the worst air- related experiences of my life.
I live in Malawi and I fly home to Ireland relatively regularly.
The final leg of my journey from Stockholm to Dublin was cancelled by Scandinavian Airlines. I was informed about this by MyTrip about two weeks out, which was fine, it happens. Mytrip asked did I want a refund. I said no- I would (clearly??) like you to find me another flight. They found me one the following day and I accepted. Happy as a clam.
I then spend the next week begging for my ticket. I very much had the suspicion they just did not book this alternate flight. Finally, about 5 days before my flight, I get my itinerary which, I kid you not, had me flying a day early (which was my original flight but I had made loads of plans thinking I was leaving a day later) ANDDD arriving into Stockholm at 6.40am and leave for Dublin at.... 6am. Absolute madness.
Que chaos. No response to emails- 150 phone calls to them, and the airlines themselves because "Mytrip couldnt get through to them" LOL. I found a flight myself the following morning from Stockhom to Dublin with Scandinavian and begged Mytrip to just book me on it. If it wasnt so stressful it would have been very funny.
Nothing sorted by the time I head to the airport in Malawi but luckily I can still get on the flight to Stockholm. Thought that maybe something might have been figured out on the way to Stockholm- but of course not.
I get to Stockholm and THANK GOD the lovely women at Scandinavian Airways (who would have originally flown me from Stockholm to Dublin) managed to sort it out and get me to Dublin- via Frankfurt (i'll be planting a few trees!!).
The funniest thing about this is that, as far as Mytrip are concerned I'm still in Stockholm! Quite funny.
Anyway will never ever ever ever ever ever use them again.
May 24, 2022
Unprompted review
