For a while, my HP Envy was good ....
I bought a high-spec HP Envy laptop. It was great for a while, but then the hinge broke. I looked online and this was a common fault with this model of computer. Never mind, I had my 3 year support package. This worked well and the company collected my laptop by courier and returned it promptly. However, some months later, the same problem happened, and it was fixed again.
Now after 3 years, the support package has come to an end and the same problem has happened. HP have told me that those spares are no longer available even if I pay for the repair. They reject any claim for an item which, from the outset, was not fit for purpose.
Be careful before buying HP because it seems that their equipment is not long-lasting.
May 14, 2022
Unprompted review