Reply from Yodel by InPost
We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
LK
Laura Kerr
United Kingdom
Reviews
Review of Yodel by InPost
Review of My Rocking Kids
Not responsive
Not responsive - I've emailed and messaged through messenger and Instagram and have yet to get an update on my order. Passed the expected delivery time and nothing from company other than order confirmation.
February 2, 2025
Unprompted review
Reply from My Rocking Kids
Hi Laura,
Thank you for taking the time to leave us a review.
I am very sorry to hear this but I can see that, you placed your order on a standard delivery which carries an estimated delivery time of 4 - 7 working days ( which does not include weekends ) As you placed your order after on January 24th, the 7th working day is today and I can see order is being processed and will be dispatched as soon as possible and you will receive a shipping advice email once your order is ready to be sent.
Thank you for your patience.
Aimee
Review of Shindefender
Wouldn't recommend
I bought these for both my children who play football, they were used for training and my son was kicked in the shin and they did very little to protect his leg. Wouldn't recommend unfortunately.
January 12, 2025
Unprompted review
Review of LOOKFANTASTIC
Fantastic customer service
Fantastic customer service. Unfortunately my order was delivered to the wrong address by Royal Mail and the team at Look Fantastic have arranged a replacement and refunded my delivery fee. They were really helpful and communication was great.
December 29, 2023
Reply from LOOKFANTASTIC
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Review of Kwik Fit
Poor Service
I booked for a technician to fit new tyres at my home and was given a timeslot between 10am and 4pm, on the morning I was given a courtesy call to advise that the technician was running an hour late which was fine. I called up at 4.30pm to ask for a rough idea of when the technician was arriving and was told he would be 30-40 mins. At 4.50, I received a call to advise that they would not be coming and the next available booking was 4th Jan. The contact (Andy) I spoke to within the team was very helpful in looking at other potential options for me but I have still had a wasted day and now having to drive to a Kwikfit garage rather than receiving the service I booked and paid for.
Have also tried to fill in your customer service form on the website to provide info/feedback and the website is terrible. Page not loading properly to add information - all in all a very frustrating and disappointing experience with Kwikfit
December 29, 2023
Unprompted review
Reply from Kwik Fit
Hi Laura, thanks for getting in touch. We're incredibly sorry to see this and it's disappointing to hear that the website hasn't been loading correctly too, if you are unable to complete the form you can call our Customer Care Team on 0800 757677 and a member of the team can help you further. Many thanks.
Review of Photobox
Order
Edit - order eventually arrived and pleased with how it's turned out.
My order still hasn't arrived so can't comment on quality
November 21, 2022
Reply from Photobox
Hi Laura! Thank you for reaching Photobox on social media.
Laura, please accept my most sincere apologies for the inconvenience and disappointment caused. Laura, since the satisfaction of our customers, is the most important thing to us, I sent you a private e-mail so that we can solve your query. I look forward to hearing from you soon.
Review of O2 Recycle
Initial issues resolved
Edit - after posting my review I was contacted by Chloe who has now resolved the situation. This is much appreciated, good staff definitely make a difference. (I was initially offered £46 for my phone, Huawei P30 which was in really good condition and then additional £100 for a promo with the new phone I selected. Have just received an updated value of £9 because the phone is unable to make a call, this is utter nonsense as I used the phone the same day to make a call before wiping it and sending on to o2. Really disappointed with this service)
May 3, 2022
Unprompted review
Reply from O2 Recycle
Good Morning Laura, Thank you for your feedback. We will be in touch with you directly. Kind regards O2 Recycle Team.