Untrustworthy
I own a VW golf convertible, the automatic softtop and windows all work together...there is a knack in its operation so, if you're not aware you can't close everything properly. On my return after a four day break all windows and roof were open by approx 6cm ??? Also the car mileage had increased by 5 miles simply by being stationary.
Joy ridding perhaps.
Generally unprofessional and non caring all round, will not be going back !