Lina

Hi Lina,

We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ontopup.com/contact.

Warm regards,

Kristen

Hi Lina,

We're really happy that you found our service great.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Hi Lina,

Thank you for your review, and we sincerely apologise for the frustration caused. It's certainly not our intention to make you feel ignored or leave your issue unresolved. Due to some system limitations, we weren’t able to respond as quickly as we should have, and we completely understand your frustration.

At the moment, we’re having some difficulty locating your order in our system. We’ve sent a request to gather more details so we can track it down for you. It’s likely just hidden somewhere! If you could kindly check your inbox and share the requested information, we’ll resolve this for you as quickly as possible.

Looking forward to hearing from you.

Team FunnyFuzzy

Hi,

Thank you so much for taking the time to share your experience with us. If there’s anything we can do to help you further, let us know. Have a lovely day from all the team here at CarFinance247.

Also don’t forget, if you refer a friend, you can receive £200! You can do this by sharing your unique link with your friends and family (T&Cs apply CarFinance 247).

Your unique link has been sent to you via SMS, if you cannot find it please email customercare@carfinance247.co.uk with your application ID and we will get the code re-sent to you within 48 hours.

Many Thanks

CarFinance 247

Hi Lina,

Many thanks for taking the time to leave a review.

All the best,

Becky - Animal Friends Insurance

Thanks for leaving us a review, we're pleased to hear you enjoyed your course.