Anna Marshall

United Kingdom

Reviews

Review of InPost UK

Review of shabbystore.co.uk


Rated 1 out of 5 stars

I ordered a mirror which I then…

I ordered a mirror which I then returned in December. I have since been chasing a credit note. It is now March. My emails either aren’t replied to or their returns department are in the process of issuing it. This is appalling service

March 12, 2022
Unprompted review

Reply from shabbystore.co.uk

Hello,
I hope you are well.
Please allow me to sincerely apologise to hear you have experienced issues with the order you kindly placed with Luxury Home Furniture Ltd T/A Shabby. Regrettably they have gone into administration and have been advised to suspend trading at this time.
This is now under new ownership by The Rug Seller and we are excited to continue trading which we are hoping to begin from the 1st April approximately.
Unfortunately, we are unable to answer, view or action any enquiries regarding existing or previous orders as we do not have the facilities to locate these details. You may have received an email previously advising of the administration of the company and who to contact regarding any unresolved queries.