Ha Hoang

The security check with Sunlife really sucks. I left my company and would like to transfer my accounts to my bank for better management. When I called them, interestingly I passed the security check, talked with the advisor for 30 mins then they transfer me to helpdesk and they failed me for security question !!!. I called one more time, passed. Another time, failed...Looks like their system do not record the answer properly or some thing. The helpdesk (named Chris AZ 84) even commented bluntly " How come you forgot your personal answers?"

It is a waste of time dealing with them and it is so annoying.

Kamambuco has been very dedicated. He knows his trade well and is proactive. His quality of work is great