Lovan Davies

New Zealand

Reviews

Review of Guts

Review of Genesis Casino


Rated 2 out of 5 stars

Very Average

I've played quite a few different casinos online. Most when you start will give you small wins some big but generally will humour you into thinking your a bit lucky and going to win. Genisis however I've deposited around $100 in the last couple of weeks and am lucky to even get small wins which aren't worth withdrawing. The webisite looks good and easy to navigate. I've struck problems with their chat staff (who are also on Spinit Casino) Pretty much all other casino chat crews are helpful and friendly usually even some banter. These guys & girls are extremely slow, so slow it feels like its on purpose almost. I personally have found them blunt,dont really seem interested in helping and don't appear to appreciate you are the customer! The only one good so far is a gentleman named Eeka.When I leave a bad rating or comment I always recieve feedback from the customer service team which is good & they try with a tiny token of maybe 10 free spins but if that actually changes anything on their end who knows.

February 26, 2022
Unprompted review

Reply from Genesis Casino

Hi Lovan Davies,

Thank you for contacting us, and we are sorry to hear that you have experienced issues with our support services.

Our team is always striving to provide the best gaming experience to our customers, and our Customer Support department always does the best to assist our players in a professional and polite way. We are sure we can help you, so please do not hesitate to contact us if you need any information or require any assistance.

Should you have any questions, please do not hesitate to contact us, we would be more than happy to assist.

Regards,
Genesis Casino Team

Review of Lending Room


Rated 2 out of 5 stars

Whats your meaning of Consolidation?

Whats your meaning of Consolidation?

Hi
Not the greatest experience with your company to be honest. Im a solo dad very low income at the moment. Last year I worked full time $800 at least after tax. I stupidly applied for a few loans once working early in the year to get a few thing like my vehicle sorted. While working I applied to you guys for a consolidation loan to try make all this debt more managable....I was turned down due to the other loans still owed. How does that even work? The whole point of applying was to have one weekly bill and pay all these off??A few months into working my son got ill a few times and this didnt go well with my employer so I ended up back on the solo parent benefit and am struggling more than ever to keep up with these loans. What are your consolidation loans actually for if not to help consolidate?? Thankyou for your time
Regards
Lovan Davies

January 26, 2022
Unprompted review