LI
Lizzie
United Kingdom
Reviews
Review of Ember Home
Review of Debenhams
No way of following up a…
No way of following up a problem..except AI
Can't even write an email..just AI response
Wont ever use Debenhams again
October 14, 2025
Unprompted review
Reply from Debenhams
Hi Lizzie,
Thank you for taking the time to leave a review of your recent experience. Really sorry to hear about your issues with your recent order.
We do value your feedback, especially when it helps us identify areas for improvement.
Whilst we do use AI to route our queries to the next available advisor and to answer some very basic queries, you are always able to speak to a human if you request it, as this has been set up to understand this if requested.
I'd kindly advise to contact customer services for an update if this still hasn't been resolved -
https://www.debenhams.com/pages/informational/contact-us
Thank you and take care.
Rob
Review of Omaze
Easy site
Having watched the advertisement for a long time, I finally decided to enter as I have a chance of winning and helping good causes.
The site was very easy to use .
I will continue to enter every month!
April 9, 2023
Review of LloydsDirect, part of Pharmacy2U
Review of DFS Furniture
I bought a sofa today in your…
I bought a sofa today in your Farnborough store.
The salesman,Stephen,was very knowledgeable and helpful.
January 25, 2022