Pretty much the most useless selling application ever.
Sellers don't respond, Offerup doesn't remove old ads.
I messaged 5-6 sellers for a Oneplus 9 Pro phone.
10 days later, not ONE reply. What's the point?
Offerup "customer service" takes DAYS to respond to simple question.
How would using their two day purchase protection work? They wouldn't respond until after the two days when it would be pointless.
Garbage. Letgo was much better.
HAHAHA. They replied today on 1/30/2025.
Let us know how we can help. Too funny.
Reply from OfferUp
Hi,
We sincerely apologize for any inconvenience or dissatisfaction you may have experienced.
We have reached out to you for further information so we can better assist you. If you still have any ongoing issues or need additional assistance, please don’t hesitate to contact our customer support team at help@offerup.com. Please reference this Trustpilot communication and ask for Avery when you do.
Once again, we apologize for any trouble caused and appreciate your patience throughout this process.
Thank you for bringing this matter to our attention. We look forward to your response.
Warm regards,
Avery
OfferUp Support