Great customer service
One of the straps on my backpack broke and I bought it over 2 years ago so I knew it was out of warranty. As I really like the bag and its quality/design, I wanted to buy a new one and asked for a discount code. Tom from Customer Service gave me the code without hesitation and I bought a new model which arrived within 2 working days. Great service and product that I recommend!
Reply from CLUSE