Response time is poor when in the need of help
For someone who doesn't know how to run a server i was excited to see id be able to ask questions whenever. Well I was wrong no one is ever active to help me with my server so I can send a message and have to wait a week for one response just to have to do it again if I have another question.
June 29, 2023
Unprompted review
Reply from RAMShard
We're sorry to hear about this as that is definitely not the customer experience we aim to provide. We'd like to investigate further and make this right. Please reach out to support@ramshard.com and we'll be happy to help you resolve any issues you're experiencing.
