Verified
I think your services are a bit too expensive as a server quickly grows more resource hungry as more people start joining. I’ve had about 10-15 people join my server and with my 10GB subscription it... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Verified
5 stars for the server. 1.5 stars for file managing, its kind of annoying to edit files inside the server. You whether have to download and upload it. Or edit if directly from the website which is sl... See more
Company replied
Verified
I would recommend Ramshard over any other host. The control panel is easy to understand and any confusion can usually be cleared up by the Ramshard YouTube channel in short but well explained videos.... See more
Company replied
For someone who doesn't know how to run a server i was excited to see id be able to ask questions whenever. Well I was wrong no one is ever active to help me with my server so I can send a message and... See more
Company replied
Company details
Written by the company
RAMShard, founded in 2017, is on a mission to empower server owners, businesses, and developers by providing high-quality hosting services at an affordable price. RAMShard has made it our priority to revolutionize the hosting industry by taking a forward-thinking, no-strings-attached approach. We specialize in Minecraft server hosting, game server hosting, domain hosting, and website hosting services.
Contact info
2100 South Main Street, Suite A8, 48103, Ann Arbor, United States
- (734) 660-9003
- support@ramshard.com
- ramshard.com
Ordered my hookah almost 2 years ago!
Ordered my hookah almost 2 years ago!
it's scamers! don't buy it..
and today just seen that emails not exist anymore
March 6, 2025
Unprompted review
Advertisement
Verified
There response team is way to slow like…
There response team is way to slow like 0 help at all
August 14, 2024
Verified
Reliable Web Hosting On A Budget
Update: 21/02/24 Customer service response has declined dramatically. I registered a domain recently, it showed as pending for more than 48 hours, I asked in the chat how much longer before my domain would be activated and didn't receive a response until 4 days later. I then waited for 2 more days before raising a ticket and eventually getting a response saying that my domain was now active. This took a week to resolve. I have also now been waiting for a week after requesting a domain transfer code for one of my websites. They've not responded yet. I want to leave.
The two stars is because my website is at least still active, but with the extremely poor response time, I'm wondering how much longer that will be the case and if RAMShard is in trouble
July 14, 2023
Reply from RAMShard
Thanks for writing a review, we're thrilled to hear about your experience!
Verified
Good services 😍
July 2, 2023
Reply from RAMShard
Thanks for leaving a review, we're pleased to hear about your experience!
Response time is poor when in the need of help
For someone who doesn't know how to run a server i was excited to see id be able to ask questions whenever. Well I was wrong no one is ever active to help me with my server so I can send a message and have to wait a week for one response just to have to do it again if I have another question.
June 29, 2023
Unprompted review
Reply from RAMShard
We're sorry to hear about this as that is definitely not the customer experience we aim to provide. We'd like to investigate further and make this right. Please reach out to support@ramshard.com and we'll be happy to help you resolve any issues you're experiencing.
Advertisement
Verified
Service was to slow
Service was to slow. No hardly ever available, when you need them the most.
May 13, 2023
Reply from RAMShard
Hi Shane,
We're sorry to hear about your experience. Please reach out to support@ramshard.com so we can help resolve any issues you're experiencing and make this right.
Verified
Reply from RAMShard
Hi Diego,
We appreciate your feedback and you taking the time to leave a review. If you haven't already, we'd recommend accessing the control panel from another connection as sometimes the speed can be dependent on a specific service provider and its geographic location.
Please reach out to us if you need assistance with anything else.
Verified
Experience good cus I like the GUI
Experience good cus I like the GUI, experience bad cus your control panel website is really slow.
April 16, 2023
Reply from RAMShard
Hi Alex,
We appreciate your feedback and you taking the time to leave a review. If you haven't already, we'd recommend accessing the control panel from another connection as sometimes the speed can be dependent on a specific service provider and its geographic location.
Please reach out to us if you need assistance with anything else.
Advertisement
Verified
Very good hosting
February 12, 2023
Reply from RAMShard
Thanks for writing a review, we're pleased to hear about your experience!
The services is great!
The services is great!
I was looking for a minecraft server to try and all of the servers were so expensive, but that's when I found Ramshard their servers are cheap and reliable. Also the customer support section was really understanding and helpful. I recommend buying a server on Ramshard very nice people and services.
February 14, 2023
Unprompted review
Reply from RAMShard
Thanks for leaving a review - we're happy to hear about your wonderful experience!
Verified
I love the server and the set up easy. Very fun!
I love the server and the set up was very fun. Thank you very much for hosting my server. I would recommend it is a great place to host a server!
February 6, 2023
Reply from RAMShard
Thanks for leaving a review - we're happy to hear about your experience!
Verified
Reply from RAMShard
Thanks for writing a review - we're pleased to hear about your experience!
Advertisement
Verified
Excellent service
I really like the prices, the support and how the system works. It really smooth most of the time.
My only two complaints is that the FTP connection is slow, most of the time, but it's rare that I use it. It's slow with FileZilla and also with their built-in FTP view.
And I miss the app :)
January 11, 2023
Reply from RAMShard
Hi William,
Thanks for leaving a review - we're happy to hear about your experience!
The built-in file manager is more limited since it is browser based, but the speeds on FileZilla are likely due to your connection settings. In the FileZilla settings, it is possible to change the number of simultaneous transfers, which will speed up the upload time.
The old mobile app was the exact same as the mobile control panel website, but we do have a new app in the works.
Verified
A neutral review
My likeness for this time is rather neutral, the server runs well until you mod something, then the server has seemed to run poorly, and crash constantly when someone is in motion, the UIs are sorted well, easy to find everything, but I think they need to change the hardware a bit.
January 1, 2023
Reply from RAMShard
Hi Justin,
We're sorry to hear that. There are many causes for crashing and performance issues. We already use the latest and greatest hardware available, but we'd be happy to help you locate the source of the issue and get it resolved.
Please open a chat, ticket, or shoot us an email at support@ramshard.com at your earliest convenience and we'll help you get to the bottom of this.
Thank you.
Verified
Someone guessed the ip and killed all…
Someone guessed the ip and killed all of the villagers and destroyed our houses
January 8, 2023
Reply from RAMShard
Hi there,
We're sorry to hear that. There are a finite number of IPv4 addresses available, so therefore IP addresses have to be reused. It's likely a server before your's had the same IP at some point in time and players from that server still had it or the IP was posted on server list websites.
We'd recommend whitelisting your server so only certain players can join. Here's a guide on whitelisting: https://support.ramshard.com/en-us/article/how-do-i-use-the-whitelist-feature-8lrmla/
Additionally, we recommend backing up your server on a regular basis using our built-in backup system so you can always restore the world to a previous point. You can set up automatic backups by creating a scheduled task. This guide will walk you through that process: https://support.ramshard.com/en-us/article/how-do-i-configure-a-scheduled-task-1tjyo6d/
If you have any questions, don't hesitate to reach out to us at support@ramshard.com.
Phenomenal!
The Control Panel and the Performance is great. In my opinion completely worth the price.
The only thing I would wish is support for the Control Panel on mobile.
January 7, 2023
Unprompted review
Reply from RAMShard
Thanks for leaving a review - we're pleased to hear about your experience! A new mobile app is in the works and we can't wait to roll it out.
Advertisement
Verified
Great service and easy to use!!
The web server hosting is real easy to understand and how to implement. I had easy time installing new plug-ins to my game and editing the permissions. I would recommend this service to all.
December 22, 2022
Reply from RAMShard
Thanks for leaving a review - we're happy to hear about your experience!
Verified
Good Service
October 3, 2022
Reply from RAMShard
Thanks for leaving a review - we're happy to hear about your experience!
Verified
Reply from RAMShard
Thanks for writing a review - we're pleased to hear about your experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.