Mark Smith

(I used to suffer Verizon service because the coverage was so good. I'm done with that.)
trying to get apple watch onto existing account & # I've had for decades. s/w on My Verizon app did not work given 4 tries and ZERO REASON GIVEN. just did not work. Now i've been on "chat" (more like "wait30X then type1X, repeat") for I have no idea how long: BEST PART: I'm with 4th person!!!
and they just said it can't be done.
VERIZON HAS TAKEN HOURS OF MY TIME TO TELL THEY CAN'T DO IT!!!!!! )
then I call apple and have an entire conversation between waits on the "chat" line.
then send me to an Apple support link I've been doing all afternoon.
I must be 4+ hours into this, because Verizon is so bad. I'm still trying to do this but will stop writing.

OK now I'm talking live to smart fluent-speaking person DANNY to clarify all of above and it was NOT a technical issue but the people were so ILL trained and so non-fluent and dealing w/ so MANY threads. spoke with DANNY for ~10m and got it fixed.

And verizon said earlier it respect my time. utterly dishonest.

I bought a 5330 and after that did not work I gave Brother another shot and get a high end mfcj6955dw or 6955. The errors and jams were of several types. And frequent. Including grabbing multiple sheets at once. In trying to solve problems w/ the 6955, which started shortly after the purchase, Engineering/Manufacturing said the PRINTER DOES NOT SUPPORT 3 HOLE PUNCH PAPER. (1) I have never heard of that. (2) It is not in the advertising or specifications. (3) A Level 5 rep said the opposite, that since it was not NOT listed as UNsupported then 3hole punch WAS supported. (4) It is ridiculous to build a paper feed system and to sell one that does not support a commonly used paper type. I have not been more disappointed w/ a company in a long time. My summary reaction (after being happy w/ Brother sewing machines for decades) is certain and permanent avoidance.

wrt spam calls. The number of spam calls I get is too much, sometimes it's a couple a day I believe. I appreciate that the calls come from new phone #s all the time but I find it hard to believe that Verizon does not have the brains, the lawyers, and the other resources necessary to protect their network and me from spammers. Ridiculous.