ME

megan.simm

Australia

Reviews

Review of Grandado

Rated 4 out of 5 stars

I’m correcting my review for GRANDADO…

I’m correcting my review for GRANDADO…
I HAVE RECEIVED A REFUND from this company. It was MY MISTAKE, looked at the wrong account.

GRANDADO have been very patient with my complaint & have resolved the problem most satisfactorily. They listened to my complain & didnt “brush me off” like some companies do.
I would recommend buying products from GRANDADO as they strive to do the right thing by their customers…
Megan Simm - Australia

February 25, 2025
Unprompted review

Reply from Grandado

Hi Megan,

Thank you for your review.

We appreciate your patience and are happy we could resolve your concern.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Review of Grandado

Rated 1 out of 5 stars

Didn’t get the product I ordered.

Didn’t get the product I ordered.
GRANDADO was to refund my money (A$11.09) but HAS NOT DONE SO !!
This is DISHONEST.
Do not buy from GRANDADO, they do not keep their word.

February 25, 2025
Unprompted review

Reply from Grandado

Hi Megan,

Thank you for your review.

Sorry to hear you haven’t received your refund yet! I believe everything is okay. I will check the updates about the refund process and send you in a private email.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Review of Grandado

Rated 3 out of 5 stars

Like the “chat” function to be able to…

Like the “chat” function to be able to ask 2 questions.
Being old, Internet can be very hard. Your site is good.

February 23, 2025
Unprompted review

Reply from Grandado

Hi Megan Simm,

Thank you for your review.

Glad the chat function was helpful! We are happy to make things easy for you.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Review of LightInTheBox

Review of LightInTheBox

Rated 2 out of 5 stars

I haven’t received my dresses yet

I haven’t received my dresses yet, so no comment at the moment. First time buying from this online store. In fact first time buying any clothing online....so here’s hoping all goes well!
Megan Simm - Australia.

January 13, 2022

Reply from LightInTheBox

Hello dear customer

Thanks for your shopping!

We are evaluating the purchasing process, in aspects such as: if the page was friendly, if it was easy or fast to buy, etc. We try to improve our services every day, and we work more and more on our website to improve it for our clients.

We hope that in the near future, you can provide us with a warm comment about your shopping experience and your opinion about the articles, we would be very grateful!

All the best
Sincerely, Doralis, Customer Service Lightinthebox