I bought a Mercedes e-class through…
I bought a Mercedes e-class through them in 2019 with £12.000 savings and now i want to replace it with another one but unfortunately they don't do mercedes anymore.
June 3, 2025
Unprompted review
DD
Dervis Dag
United Kingdom
Reviews
Review of Drivethedeal
Review of Evri
If you have problems you are on your own
I'm an online seller and send hundreds of parcels every month. I use royal mail and happy with the service but it is a bit pricey so i wanted to try evri because it is a bit cheaper. I sent 6 parcels in the weekend. I had problems with 2 of them so i tried to contact them but oh boy THEY DO NOT HAVE CUSTOMER SERVICE! I wasted 2 whole day to contact them. there is no way to bypass dumb AI to discuss the problems.
As a seller i will never use them again.
Update after a reply from evri:
Hi louis, i don't know if you ever had to call that number but i have called that number countless times never ever did it ask me to leave a voice message! It just reads some useless recorded messages and then asks to evaluate the "service"
Update again: this very same day third customer just got in touch requesting refund because her order is smashed to bits! I really can't believe this.
February 5, 2025
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Louis
Review of Limitless Accident Management
Excellent work would use again if…
Excellent work would use again if needed great job.
January 12, 2022
Unprompted review
Reply from Limitless Accident Management
Hello Mr Dag, Thank you for taking the time to share your feedback with us. We are really pleased to hear that you have had a good experience with us and we really appreciate your feedback. Thanks again, Customer Experience Team.