Ken

To say that apple support wasn't helpful is an understatement. The first person I talked to said he would send an email with instructions to get me back into my disabled iphone and never did. One of the people I talked to told me to screenshare on my laptop which I did and she then told me to do something which I did which not only did not help but increased the amount of time I have to wait to get back into my phone. Whether or not I'll ever get back in remains to be seen, but if you're locked out of your phone, good luck because they clearly are just as clueless as I am.