Highly suggesting not to use the service
Highly suggest not to use the service. I've tried using it 3 times on 3 different but important personal occasions. All 3 times failed - no delivery and a refund. Moreover, the 3rd time there was not even a contact from support mentioning that the delivery will not occur. So I've spent around 6h at home waiting for delivery that never happened.
What a trash service overall.