Lauren

I ordered a set of 6 chairs for over $3k, which took 16 weeks / 4 months to arrive. When they finally did arrive, one chair was broken, which the company finally agreed to provide a replacement for in 2 business days. When the replacement chair failed to arrive I followed up, only to be told that the replacement will take a further 16 weeks / 4 months. Interior Icons will not provide any alternative compensation such as a refund for the damaged chair - customer service has been extremely disappointing.

I would not recommend 260 Sample Sale. I placed a large order from Scanlan Theodore and Eberjey, around 15 pieces all together, and only received 2 items. The rest of the order with lost and 260 Sample Sale, dealing with Khaye, could not provide any explanation for this and was generally very unhelpful and unprofessional in assisting with resolving the matter. Eventually I received a partial refund but did not get a refund on any of the shopping nor route protection. I'd heard of this happening and read a number of similar reviews about this occurring but thought would be okay. I expect the website is a bit of a scam so would recommend exercising caution / buying direct.

I ordered two tests - I arrived on time but both but they were running an hour behind so I had to wait to have the test done. Both results were then late (past 10pm the next day)