wont use again
Used this company because the website had a .uk domain and i thought it was UK based. It isnt, its cheap Chinese products. The product was about 5 times the price of other similar products on amazon and ebay and not only did it arrive too late to be given as a birthday gift as it was sent from China and took weeks instead of days, the actual product itself is not worth the premium prices. Wont be using again. Got an email offering a free product for a 5 star review but I cant be bought.
Reply from Houseart
Dear CCL,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Our digital painting products are carefully created to provide a unique and enjoyable experience for our customers.
We would like to clarify that the delivery time for our kits may vary depending on location and shipping method, and we apologize if this caused inconvenience for your intended gift. Regarding pricing, our products include materials, design, and packaging quality, which may differ from other marketplaces.
Please note that any promotional offers for reviews are entirely optional and not intended to influence your honest opinion.
If you have any concerns about your order or need assistance, feel free to contact us directly at support@houseart.uk, and we will do our best to help.
Kind regards,
The HouseArt Team
