United Kingdom
Review of Takeme
Booked 48 hours before to take to a hospital appointment. 45 minutes after pick up time until a driver was assigned then would be another 15 minutes. I would never use them again. Phoned after waiting 20 minutes and they didn't care. Not interested in helping at all.
Review of The Range
Queued at Customer serice/click and collect point to be told only customer service and to wait for lady next to her. Waited 20 minutes whilst she dealt with one customer as couldn't find their order. Asked if another staff member could help as lots of staff standing around but no they couldn't. I'm usually very understanding of retail staff but will never use click and collect again. It wasn't even very busy.
Reply from The Range
Hello Tracy
We are delighted to share the exciting news of The Range recently acquired Wilko, both online and in some selected stores.
While both brands will continue to operate separately, we have made it easier for you to return any damaged or faulty items. You can now return them to The Range stores for a refund. The Range customer services can also arrange collections for damaged/faulty products should this be required.
For any other queries including deliveries and replacements, I regret to inform you that The Range stores and customer services are unable to assist with these queries. As a result, for these enquires, I kindly request that you reach out to Wilko customer services. They will be more than happy to help you further. You can find their contact information and get support for your Wilko order by visiting https://www.wilko.com/en-uk/help.
Your feedback is extremely valuable to us, and I assure you that I will pass it on to the relevant team. We want to ensure that we provide you with the highest standard of care and a great experience at all times.
Kind Regards,
Yasmin
Review of Ian Macleod's Blending Room
