Disappointments
I have been a member for 3 years. The services had been quite disappointing so far. I had experienced more service denials than actually get to use the facilities at airports. One some occasions, the wait was just too long that I would miss my flights.
Lounge services are generally great once you can enter, but I would not credit that to Priority Pass membership services.
Reply from Priority Pass
Hi there, thank you for sharing your feedback with us. We're sorry to hear that your experience with lounge access hasn’t met your expectations. We understand how frustrating it can be to face denials or long wait times, especially when traveling. Lounge availability and access are managed by each lounge partner, and at times, entry may be restricted due to capacity or local operating conditions. That said, we truly value your loyalty over the past three years, and we’ll share your feedback with our partnerships team to help improve availability and the overall member experience. Regards, Priority Pass
