United Kingdom
Review of Dragonvapes888
Cannot praise these guys enough. Super quick delivery, respond to messages quickly and the products are 100% what I’m looking for.
Recently tried their extra strength vape juice and it does exactly what it says on the tin. I will be ordering again (and again!)
Best in the business, you’ve got to give them a try.
Review of Native Union
Great quality products and great support too. I had one of their phone cases for around 6 months and it started to peel/ degrade on one of the corners, I had a replacement shipped to me straight away, no questions asked. I will be purchasing more products from them.
My only critique is that the shipping can be quite slow, but worth the wait
Reply from Native Union
Hello Liam,
Thank you for sharing your experience and for your continued support! We’re sorry to hear that your phone case started to peel after six months. While we strive to create durable, high-quality products, we understand that unexpected issues can sometimes occur.
We truly appreciate you reaching out so we could provide a replacement right away. Your feedback is invaluable in helping us improve, and we’ll continue refining our materials and designs to enhance durability.
We also acknowledge your concern about shipping times and are working on ways to improve the speed while maintaining the quality of service you expect.
Thanks again for your patience and trust in Native Union!
Review of Khighs
5 stars all round for communication, friendly service, shipping, pricing.
I won’t go anywhere else for buying Pokémon cards or for PSA grading.
Reply from Khighs
Good afternoon Liam, this has made our day and we can’t thank you enough for taking the time to leave us this review 💫 you’re the best! 🎉
Review of musicMagpie
Good price offered for a Nintendo switch (£165 with a 10% increase voucher code). Once they’d received the switch, I was given no explanation other than “faulty” and the new offer was £13.50.
After emailing music magpie, the reason for this is the kickstand was apparently faulty. It was just a little loose.
I rejected the offer on the grounds that it is a £3.00 part that takes 5 minutes to replace. And once I’d received my Nintendo switch back, it was replaced and sent back to music magpie and I did receive £165.
Such a huge reduction was not warranted for such a small issue. Not to mention speaking to music magpie on the phone has cost me £10 on my phone bill (the phone number has a connection charge and is a premium rate line).
I got my £165 but it was not easy to do.
Reply from musicMagpie
Hello Liam,
I am very sorry to learn that your experience hasn't been positive.
Please note, if an item is found to have a hardware fault (such as a loose stand), our technicians will revise their offer to reflect refurbishment, parts, storage and processing costs. We appreciate that customers may be unhappy with their regrades which is why we allow you to decline our offers and have the device in question returned, free of charge.
We do not currently have a phoneline for Store and Sell orders. I can see that you called our Head Office and our Customer Service team contacted you regarding this once notified. We are looking to reintroduce general phonelines for these matters in future. Our team are however available to contact via email and live chat.
Thank you for your cooperation. I'm glad that selling with us worked out in the end.
Kind regards
Ruby
musicMagpie
