Unfair Parking Charges and Poor Customer Service
I am incredibly disappointed with the service provided by Link Parking Limited. As a resident paying £1,300 per month for my apartment, which includes access to a designated parking space, I have repeatedly found myself without a place to park due to their poor management of parking permits. Despite clearly paying for a space, I’ve received multiple Parking Charge Notices (PCNs) simply because there were no available slots.
I appealed these charges, providing evidence that all spaces were occupied, leaving me with no choice but to park on the roadside. Shockingly, my appeals were rejected without any proper consideration of my circumstances. Even today (13/11/2024), I received yet another penalty for parking on the road due to a lack of available spaces.
The parking management is highly disorganized, issuing more permits than there are spaces available, which leaves residents like myself constantly struggling to park. This has caused me significant stress, especially when the penalties are due to no fault of my own.
What’s worse, when I tried to resolve this issue with them, their customer service was unhelpful and dismissive. I have also noticed that many others have faced similar issues, as evidenced by the numerous negative reviews here.
If you are considering using Link Parking Limited’s services, beware. Their practices are unfair, and their customer service is appalling. I would strongly advise looking elsewhere to avoid the frustration and financial penalties that come with dealing with this company.
Verdict: Unfair charges, poor management, and terrible customer service. I highly recommend avoiding Link Parking Limited.
