Poor service
Poor service. Ordered caravan item on Ebay with two day delivery. It actually arrived a week later but it was the wrong model item that they had sent. Requested to return for full refund. Advised they had sent a return label but I couldn’t upload it so was told to contact Ebay as it was their problem. Ebay checked and said that they hadnt even sent the postage label.
Contacted them again and they then issued a Evri label so I returned the package with tracking. A week later still no confirmation or refund issued so I had to raise a case with Ebay who then issued my full refund.
There communication is very poor and we don’t care attitude.