Clare O Mahony

Bought the elvie stride 2 . I have it for three months , I have already had to replace the tubing as condensation started appearing in it . Customer service team got back to me weeks after requesting a new one so no help . I had to find a rep myself in Dubai to help me with the issue. Now one side of my pump has completely stopped working . My baby is three months old I have only been using the pump for two months the after service so far has been very poor , given the fact that I have already had two issues with the pump that I depend on to feed my baby and it is under warranty it should be replaced but we will see , I’m very unhappy with it all so far .

have three month old baby . I am breastfeeding however I have to pump . I bought the elvie Stride 2 from Mumzworld I initially had a problem with the tubing I contacted Mumzworld they sent me a link to report the issue ( 6 weeks later someone contacts me ) . I know have a problem with the pump again whereby one side is not working I have clogged ducts and need to clear out or I will get mastitis again . Contacted Mumzworld and they send me the link again, apparently they say they will contact someone from elvie but I don’t have confidence . I also bought a tommee tipee steriliser which has stopped working correctly I sent them a video as requested over a week ago and still nothing has been done . The after service is very poor with Mumzworld I won’t be using them again . I’m thinking they must have poor communication with there suppliers

I only gave one star because I had to so I could write a comment . My fiancé had his mortgage with them initially they took two months of the mortgage payment out on in one go initially . He continued to pay as normal never missing a payment for anything in his life at 36 years of age . They are now leaving Ireland and he went through the switcher process and it has been a shambles since , we had his solicitor involved in the mortgage switch to keep everything above board . One mortgage payment was missed and they contacted him claiming they would have to take things further making very serious accusations . He then tried and tried and tried to get a letter of redemption to pay the arrears and nobody would give him the figure or how to pay them …… finally he recieved a letter with the redemption figure with no indication how to pay , he rang again they informed he they had 7 different accounts ………… after numerous phone calls trying to pay the figure our solicitor has now advised him to go to the ombudsman to report the issue ….. our solicitor also won’t take anyone that has anything to do with KBC anymore as he is having so many problems with other them … appalling customer service , appalling system . The sooner they leave Ireland the better

I have bought three rugs recently , excellent value for money , excellent service could not fault anything . Would highly recommend there as good as you would see in all the high end shops .